At the Festival at Sandpoint Summer Series, we strive to provide all our guests with a safe, comfortable, and enjoyable atmosphere and implement industry safety standards by observing the policies below.

Please note that security measures, policies, and procedures are subject to change at the artist's discretion.

VENUE POLICIES

After careful consideration, the Festival at Sandpoint has made the difficult decision that outside liquids will no longer be allowed into the Summer Performance Series.

Obtaining adequate insurance has become increasingly difficult, with most insurers declining coverage altogether due to our previous beverage policy, therefore threatening our ability to sustainably fulfill our mission and serve our community.

Empty 32oz (or less) water bottles are encouraged, with free refillable water stations available throughout the venue. Outside food will be allowed in the venue.

We appreciate the understanding and cooperation of our valued guests as we work together to ensure a memorable and safe experience for everyone.

NEW VENUE POLICY FOR 2025

    • Empty 32oz (or less) water bottles are encouraged. Free refillable water stations will be available throughout the venue.

      • No glass (no exceptions)

      • Outside food is allowed

    • The Festival at Sandpoint’s on-site bars will continue to service beer, wine, and cocktails for guests over 21 to purchase inside the venue.

    • Non-alcoholic beverages will also be available for purchase at all Festival Street food vendor locations and bars.

  • The Festival at Sandpoint is committed to ensuring the safety and well-being of our guests. In line with this commitment, beginning in 2025, outside liquids will no longer be permitted at the annual Summer Series.

    After careful consideration, board approval, a multi-year review process, and consultation with community stakeholders and industry experts, including insurance providers, the Sandpoint Police Department, and talent agencies, the Festival at Sandpoint has made the difficult decision to prohibit the entry of outside liquids into the Summer Performance Series. 

    This policy is being implemented to enhance the overall safety of all our attendees, volunteers, and performers, while also complying with entertainment standards and insurance requirements. Additionally, obtaining adequate insurance has become increasingly difficult, with most insurers declining coverage altogether due to our previous beverage policy, thus threatening our ability to sustainably fulfill our mission and serve our community. 

    We are extremely proud the Festival at Sandpoint was able to keep this tradition, years and decades past most other venues, however, the liability risk to our non-profit organization has simply become too great.

    Empty 32oz (or less) water bottles are encouraged, with free refillable water stations available throughout the venue. Glass of any kind is not permitted in the venue. Outside food will be permitted in the venue.

    The Festival at Sandpoint is a 501(c)(3) nonprofit arts organization with a mission to enrich the local community by providing a wide array of diverse opportunities to engage with arts, music, and culture through performances, experiences, and education in an attempt to promote cultural diversity, community connection, and engagement, and stimulate the economic vitality of the region. 

    The Festival deliberately works to offer lower ticket prices to provide accessible performances for a wide audience. In addition to our beloved Summer Performance Series, we provide free music education programs throughout the community to thousands of local children year-round. 

    We appreciate the understanding and cooperation of our valued guests as we work together to ensure a memorable and safe experience for everyone.

IMPORTANT venue policies + updates

    • Empty 32oz (or less) water bottles are encouraged. Free refillable water stations will be available throughout the venue.

      • No glass (no exceptions)

      • Outside food is allowed

    • The Festival at Sandpoint’s on-site bars will continue to service beer, wine, and cocktails for guests over 21 to purchase inside the venue.

    • Non-alcoholic beverages will also be available for purchase at all Festival Street food vendor locations and bars.

  • There is no re-entry. Once you are in, you are in. No exceptions. Please plan accordingly.

  • Due to insurance requirements and artist security requirements, no glass of any kind will be allowed in the venue.

  • Hard-sided coolers will not be permitted. Soft-shell coolers will be permitted in the venue. In addition, wagons, strollers, scooters, skateboards, and rolling coolers will not be permitted. To expedite your security scanning process, clear bags are encouraged but not required.

Prohibited items

Policies

    • We are sorry, but ticket exchanges, replacements, and refunds are not allowed.

    • If you opted in to print your tickets, you may reprint, or scan on a smartphone.

    • Tickets purchased anywhere other than our site are not guaranteed. Beware of fake tickets, reprinted tickets, or other scams.

    • If you have questions about how to securely and safely purchase tickets, please call our office at (208) 265-4554.

  • Children 2 years and under are free for all concerts. All children 3 years and over need a ticket for admittance to all concerts.

  • The Festival is a rain or shine event. Ticket exchanges, replacements, and refunds are not allowed.

  • Eligibility

    • It is not acceptable to fake or exaggerate a disability to gain access to accommodations. Our ADA services are in place to focus on helping those who legitimately require assistance.

    Wheelchairs

    • We encourage all patrons to utilize personal forms of transportation, including wheelchairs and scooters.

    Pathways

    • The venue is fully navigable for people with mobility disabilities, including accessible pathways connected throughout the venue.

    • Accessible pathways include parking, entrances, grandstands, vendors, and all other activity areas.

    Parking

    • There will be parking at the front of the venue for attendees with a valid Disabled Person Parking placard, permit, or license plate, as well as the applicable proof that it belongs to them.

    • Parking is first come, first served. There will be a wheelchair-accessible shuttle from Sandpoint High School to the venue.

    Entrances

    • If you require assistance entering the venue, please arrive at the front gate 20 minutes prior to the first gate opening.

    • Upon entry, attendees who need assistance will be asked to wait a certain amount of time before moving away from the reserved seating section.

    Seating

    • We have reserved the first row of the grandstands for ADA attendees and companions who may need to see above the crowd.

    • Companions may be asked to stand if capacity is reached.

    • Viewing Areas are non-smoking.

    • Attendees are not allowed to save spots.

    Medical

    • A fully-equipped medical site staffed by trained personnel is located in the venue. Please refer to our venue map for exact locations.

    Service Animals

    • Only legitimate service dogs that are properly trained and under the proper care of their owners will be allowed in the venue.

    • NO PETS, except for service animals trained for persons with disabilities, will be allowed onto the premises.

    • Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.

    • No guest shall bring any animal, bird, fowl, fish, reptile, and/or any pet of any kind onto the premises at any time.

    • NO emotional support, therapy, comfort, or companion animals will be allowed onto the premises.

    • These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.

    • Service dogs must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.

    • If these devices interfere with the service dog’s work or the individual’s disability prevents using these devices, the individual must maintain control of the dog through voice, signal, or other effective controls.

    • Service dogs must be housebroken and should use the service dog relief area.

    • Anyone bringing a service dog will be responsible for and liable for any damage or injury caused by the dog.

    • Any service dog whose actions are threatening the health and safety of other people may be asked to leave.

    • All dogs should have legally required vaccinations.

  • No pets, except for service animals trained for persons with disabilities.

    Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.

    The task(s) performed by the dog must be directly related to the person’s disability.

    No guest shall bring any animal, bird, fowl, fish, reptile, and/or any pet of any kind onto the premises at any time.

    No guest shall bring any emotional support, therapy, comfort, or companion animals onto the premises at any time as they are not considered service animals under the ADA.

    • Please note, there will be security checkpoints at all entrances. We aim to get you through quickly, so the less you bring, the faster we can get you in to enjoy your show.

      • There will be no re-entry to the venue once individuals enter the venue. Refunds will not be granted to individuals who leave the venue after entering for the night. Please prepare to remain in the venue after you have entered and until you are ready to leave.

      • Hard-sided coolers are not allowed in the venue. Soft-sided coolers are permitted. The Festival at Sandpoint is not responsible for storing, holding, or replacing any hard-sided coolers.

      • Wagons, strollers, and rolling coolers are not permitted in the venue.

      • No glass will be allowed in the venue. Please prepare ahead of time to avoid any delays.

      • Dogs and pets are not allowed at our venue. If you have a service dog, please call our office for details about admittance and visit our ADA Page

      • Weapons are not allowed in our venue. Prior to check-in, please ensure you do not have any weapons on you, in your bags, or concealed. If you choose not to comply with any of the above limitations, you may be escorted off the premises or asked to return without the above limitations. Refunds will not be issued for individuals who do not comply with these policies.

    • GA Individual Tickets: Buy a regular price ticket for your show, come to the venue whenever you're ready, line up, enter the venue through the General Admission Gate.

    • EE Individual Tickets: Enter the venue through the lakeside Early Entry Gate 15 minutes before General Admission and Season Pass Gate with a $35 donation to our nonprofit. THERE ARE ONLY 300 EARLY ENTRIES AVAILABLE, AND WE EXPECT TO SELL OUT. This is an automatic benefit for Patrons and Sponsors.

    • Sponsor Passes & Tickets: A sponsor donation of $2,000+ gets you assorted ticketing, experience, and advertising benefits as well as tax-deductible amounts. The Sponsor Gate is located to the left of the General Admission on Ontario Street and will open 15 minutes early.

    • Season Pass Badges: Season Pass Badges are a single barcode that can be used each night of the 2024 Summer Series. Season Passes will not be individual tickets to each concert.

    • Please note that original tickets/badges must be present to gain entry into the venue.

    • ADA Seating & Accessibility, please visit the ADA Page

    • Questions? Email info@festivalatsandpoint.com or call (208)265-4554

    • Security and safety are of utmost importance. We work hand in hand with law enforcement and public safety agencies to help ensure the safety of our events. Because of those very same concerns, we are unable to publicly comment on detailed, specific actions which are taken. Some of the security measures you will notice upon your arrival such as bag checks, metal detectors for all attendees, staff, and performers, and dog sweeps.

    • Please note that we will implement searches upon festival entry. Please arrive early and note the Prohibited Items list, these will be confiscated/surrendered upon entry.

    • In the event of an emergency, information may be relayed over the audio system, and/or through email notifications.

    • If you, or a friend, require medical assistance please locate the medical tent or alert a staff member or volunteer.

    • And remember: if you see something, say something. Flag down any staff member or Public Safety official if you notice something that doesn’t seem quite right.

  • The Festival at Sandpoint is the performance venue and does not have control over artist performance content or artist elements, including but not limited to house music, opening acts, pre-show announcements, set lists, and video production elements.

    • The Festival at Sandpoint is committed to creating a safe, comfortable, and fun experience for every one of our guests.

    • These actions can get you removed and/or banned from the venue:

      • Irresponsible or unsafe use of alcohol and/or drugs

      • Accessing restricted areas without proper credentials

      • Taunting, abusive, or offensive language

      • Obscene or offensive gestures, including the use of obscene or offensive gestures through imagery or symbolism including banners, signs, and other means of visual propaganda

      • Possession/use/sale of illegal drugs

      • Public urination or defecation (outside of a proper and/or public restroom)

      • Fighting or engaging in any action that may harm, endanger, threaten, or bring discomfort to anyone

      • Damage, destruction, vandalism, or theft of any property

      • Participating in any activity that humiliates anyone or insults their human dignity

      • Fraudulently claiming a disability or abusing ADA services

    • Any individual who violates this Code of Conduct may be IMMEDIATELY removed from the venue without refund. Law enforcement may be notified.

  • FESTIVAL ADMISSION UPDATE

    • In accordance with local guidelines, there will be no vaccination, testing, or masking requirements at the Festival at Sandpoint’s 2024 Summer Series.

    • However, the event may be presented in accordance with applicable public health conditions as of the date of the event and which may change at any time as determined by federal, state or local government agencies or instrumentalities, artists, or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. If any ticket holder does not comply with any laws, mandates, health orders or directives, promoter or event terms, conditions, or rules, then the promoter or event operator may refuse admission to the event or require the ticket holder to leave the venue and such ticket holder will not be entitled to a refund.

    COVID-19 WARNING

    • COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.

    ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT

    • All attendees agree to follow festival policies (including health and safety policies) and posted instructions while at the festival. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All attendees should evaluate their risk in determining whether to attend the festival. By entering the festival, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html.

  • LEARN MORE

  • Disclaimer: The Festival at Sandpoint is not responsible for storing, holding, or replacing any items in this list. Please come prepared. Any items on this list can be confiscated by Festival at Sandpoint crew, volunteers, staff, and security.

    • No Outside Liquids

      • Empty 32oz (or less) water bottles are encouraged. Free refillable water stations will be available throughout the venue.

      • Outside food is allowed

      • Guests 21 and older can purchase beer, wine, and cocktails at our on-site bars.

      • Non-alcoholic beverages will be available for purchase at all Festival Street food vendor locations and on-site bars.

    • NO Glass (No Exceptions)

    • NO Hard-Sided Coolers

      • Soft-Sided Coolers only

    • NO Rolling Coolers

    • NO Framed Backpacks

    • NO Personal Vehicles

      • Wagons, Strollers, Bicycles, Skates, Scooters, Skateboards, Hoverboards, Segways, Electric Scooters (Birds, Limes), etc. (You can ride them there and lock them outside the gates on our bike racks)

      • Personal Mobility Devices for ADA Guest are allowed (See ADA Page)

    • NO Gum or Sunflower Seeds

    • NO Animals

    • NO Drugs or Drug Paraphernalia

      • Including Cannabis, Cannabis Products

      • Prescriptions must be properly labeled containers that match the holder's ID. (No pillboxes

    • NO Flammables

      • Including Fireworks, Explosives, Road Flares

      • Cigarettes and E-Cigarettes are only allowed in the designated smoking area and never on the artificial turf

    • NO Tents, umbrellas, tarps, or shade stands

    • NO Toy Guns, Water Guns, or Sling Shots

    • NO Hula Hoops

    • NO Full face masks/helmets which obscure the identity of the wearer

    • NO large chains, wallet chains, or spiked bracelets

    • NO Poi (e.g. sticks, rope, balls, fiber optic whips)

    • NO Weapons of Any Kind

      • Guns, Ammo, Pepper Spray/Mace, etc.

      • Including concealed carry permits

    • NO Aerosol Products

      • Including sunscreen

    • NO Air Horns, Bullhorns or noisemakers

    • NO Audio Recording Devices

    • NO Cameras (Professional)

      • NO Detachable Lens / NO DSLRs

    • NO Video Cameras

    • NO Drones or Remote Control Vehicles or Toys

    • NO Flyers, Samples, Giveaways, Promotional Items

    • NO Laser Pointers or Laser Pens

    • NO Laptop Computers or Tablets

    • NO Massagers

    • NO Selfie Sticks, Tripods, or Narcisticks

    • NO Sharpies, Markers, or Paint Pens

    • NO Sleeping Bags

    • NO Walkie Talkies / 2-way Radios

    • Any item deemed inappropriate by festival security

    • We are a cash and check-free venue.

    • YES Empty 32oz (or less) water bottles

      • Free refillable water stations will be available throughout the venue.

      • No Glass (No Exceptions)

    • YES Outside Food

      • No Glass (No Exceptions)

    • YES Soft-Sided Coolers, Backpacks, Purses, Handbags, Totes, Fanny Packs

    • YES Blankets (8’ x 8’ max.) & Beach Towels

    • YES Lawn Chairs

      • Sand chairs (back legs 4 inches or less, back rests not higher than shoulder length) are allowed in the blanket seating area; higher lawn chairs (standard) are allowed behind blanket seating.

    • YES Binoculars

    • YES Dancing Shoes

    • YES Ear Plugs & Hearing Aids

      • Please bring ear protection for little ones. The First Aid Booth carries extra earplugs for those who need them.

    • YES Sunscreen

      • Pump or cream only. No aerosols.

    • YES Water Bottles

      • NO Glass

    • YES Water Misters & Personal Handheld Fans

    • YES Hats

    • YES Service Animals

      • Please visit our ADA Page for our complete policy.